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FAQ


all polymer clay charms are made with polymer clay, uv resin, and a phone strap!

all items are made to order!!
please allow about 2 weeks for the item to be made and shipped out to you!
since they are handmade items, they may have slight imperfections and differences.

please handle all items with care! be sure to avoid water and tugging!
i want them to last as long as possible for you! <333

i take commissions!
check the info on my commissions tab for more details!!

☆ i ship to the U.S. & Canada only via my own website!

★  if you are having issues during checkout, please try these:
1. clear your browser’s cache and cookies.
2. try a different browser (Chrome, Safari, Firefox, etc.).
3. test on another device (phone, tablet, or computer).
4. make sure you have a stable internet connection.
if you still have issues, contact me!

i do not accept returns or exchanges but if there are any issues, please feel free to dm me on instagram (@caitbbqarts) or go to my contacts page!

thank you so much for your love and support!!
 cait <3